How to: Offer Delivery with Door Dash or Uber Eats
Why offer delivery?
Customers prioritize convenience and safety now more than ever.
Source: Urbantastebud.com.
Uber Eats and Door Dash are food delivery platforms that allows people to find good food in their local area. The process is quick and easy for everyone involved: you list your restaurant and menu on the platform; customers in your area can find you and order from your menu using their phone or computer; and then a delivery driver will pick it up from you and drop it off at their door.
One of the main advantages of using a food delivery platform for delivery is the option for no-contact delivery, a safe option for both your customer and the delivery driver during the Covid-19 crisis. Both platforms claim that most orders come from new customers, expanding your reach into new markets that haven’t made it into your dining room before.
Uber Eats vs. Door Dash
Both platforms are similar in what they offer but the bottom line comes down to how much they charge in fees and commissions.
How much will Delivery cost my business?
Uber Eats typically charges setup fee and commission. The $350 one-time setup fee includes a welcome kit, tablet, restaurant software, and professional photo shoot. A service fee is calculated as a percentage of each restaurant order made through Uber Eats, which usually comes out to 30%. Uber Eats is currently waiving the delivery fee and temporarily waiving the activation fee for independent restaurants.
Door Dash typically charges around 20% in commission fees (exact price depends on the restaurant). Starting April 13th, DoorDash's commission relief program is cutting commission fees in half through the end of May. Door Dash is also offering a free trial for the first 30 days of usage with no fees, making now the perfect time to try out the platform.
How do I become a Delivery partner?
First, pick your platform. You can sign up for Door Dash here, or sign up for Uber Eats here. Second, you’ll need to have a copy of your menu ready. Pictures of your most popular items are also extremely helpful as potential customers want to know what they’re getting!
Once you’ve completed setup and you’ve been approved by the platform, you’re halfway there. Let your customers know that you’re offering delivery on Door Dash or Uber Eats on your social media platforms or in the windows of your business. You can then rely on the platform’s drivers to pick up your orders and deliver them safely to customers. You’re all set!